:root{--bg: #0b141a;--bg2: #111b21;--panel: #182229;--panel2: #202c33;--line: #2a3942;--text: #e9edef;--muted: #8696a0;--green: #25d366;--green-d: #075e54;--out: #005c4b;--in: #202c33;--danger: #f15c6d;--warn: #f0b429;--radius: 12px}*{box-sizing:border-box;-webkit-tap-highlight-color:transparent}html,body,#app{height:100%;margin:0}body{background:var(--bg);color:var(--text);font:15px/1.4 -apple-system,BlinkMacSystemFont,Segoe UI,Roboto,sans-serif;overscroll-behavior:none}#app{display:flex;flex-direction:column;max-width:720px;margin:0 auto;height:100dvh}.center{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:8px;padding:32px;text-align:center;flex:1}.muted{color:var(--muted)}.error{color:var(--danger);font-size:14px}button{font:inherit;cursor:pointer}.link{background:none;border:0;color:var(--green);padding:6px 8px}.link.danger{color:var(--danger)}.login{flex:1;display:flex;align-items:center;justify-content:center;padding:20px}.card{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);padding:22px;width:100%;max-width:360px;display:flex;flex-direction:column;gap:12px}.card h1{margin:0;font-size:22px}.field{background:var(--bg2);border:1px solid var(--line);color:var(--text);border-radius:10px;padding:13px 14px;font-size:16px;width:100%}.field:focus{outline:none;border-color:var(--green)}.primary{background:var(--green);color:#07261c;border:0;border-radius:10px;padding:13px;font-weight:600;font-size:16px}.primary:disabled{opacity:.6}.primary.danger{background:var(--danger);color:#2a0a0d}.shell{display:flex;flex-direction:column;height:100%}.topbar{display:flex;align-items:center;gap:8px;background:var(--green-d);color:#fff;padding:calc(env(safe-area-inset-top) + 10px) 14px 10px}.topbar .brand{font-weight:700}.topbar .spacer{flex:1}.topbar .me{color:#d9f5ec;font-size:13px}.topbar .link{color:#fff}.content{flex:1;overflow-y:auto;-webkit-overflow-scrolling:touch}.tabbar{display:flex;border-top:1px solid var(--line);background:var(--panel);padding-bottom:env(safe-area-inset-bottom)}.tab{flex:1;background:none;border:0;color:var(--muted);padding:10px 4px;display:flex;flex-direction:column;align-items:center;gap:2px;font-size:12px}.tab .ico{font-size:18px}.tab.on{color:var(--green)}.search{padding:10px 12px;position:sticky;top:0;background:var(--bg);z-index:2}.chips{display:flex;gap:8px;padding:0 12px 10px;overflow-x:auto;scrollbar-width:none}.chips::-webkit-scrollbar{display:none}.chip{white-space:nowrap;background:var(--panel2);color:var(--text);border:1px solid var(--line);border-radius:999px;padding:7px 14px;font-size:13px}.chip.on{background:var(--green);color:#07261c;border-color:var(--green)}.leadlist{list-style:none;margin:0;padding:0}.leadrow{display:flex;gap:12px;padding:11px 14px;border-bottom:1px solid var(--line);align-items:center}.leadrow:active{background:var(--panel)}.avatar{width:44px;height:44px;border-radius:50%;background:var(--green-d);color:#fff;display:flex;align-items:center;justify-content:center;font-weight:700;flex-shrink:0}.leadmain{flex:1;min-width:0}.leadtop{display:flex;justify-content:space-between;gap:8px}.leadname{font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.leadtime{color:var(--muted);font-size:12px;flex-shrink:0}.leadbottom{display:flex;align-items:center;gap:8px}.preview{color:var(--muted);font-size:14px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;flex:1}.dot{width:10px;height:10px;background:var(--green);border-radius:50%;flex-shrink:0}.leadtags{display:flex;gap:6px;margin-top:4px}.tag{font-size:11px;padding:2px 8px;border-radius:999px;background:var(--panel2);color:var(--muted)}.tag.warn{background:#3a2f10;color:var(--warn)}.tag.admin{background:#103a2f;color:var(--green);margin-left:6px}.tag.vip{background:#3a2f10;color:#f5c542;margin-left:6px}.stage-NEW{color:#6fd3ff}.stage-ORDER_PLACED{color:var(--warn)}.stage-ORDER_PICKED{color:#ffb454}.stage-ORDER_COMPLETED{color:var(--green)}.chat{display:flex;flex-direction:column;height:100dvh}.chathead{display:flex;align-items:center;gap:8px;background:var(--green-d);color:#fff;padding:calc(env(safe-area-inset-top) + 8px) 12px 8px}.back{background:none;border:0;color:#fff;font-size:28px;line-height:1;padding:0 6px}.chatwho{flex:1;min-width:0}.chatname{font-weight:600}.chatsub{font-size:12px;color:#d9f5ec}.pausebtn{background:#ffffff26;color:#fff;border:0;border-radius:999px;padding:7px 11px;font-size:13px}.pausebtn.paused{background:var(--warn);color:#2a2000}.chatmenu{position:relative}.menubtn{background:#ffffff26;color:#fff;border:0;border-radius:999px;padding:7px 12px;font-size:16px;line-height:1;white-space:nowrap}.menubtn:disabled{opacity:.6}.menupop{position:absolute;top:calc(100% + 6px);right:0;z-index:20;background:#fff;border-radius:10px;box-shadow:0 6px 24px #00000040;padding:4px;min-width:190px;display:flex;flex-direction:column;gap:2px}.menuitem{background:none;border:0;color:#1a1a1a;text-align:left;padding:10px 12px;border-radius:7px;font-size:14px;white-space:nowrap;cursor:pointer}.menuitem:hover{background:#0000000f}.chatctrls{display:flex;gap:8px;padding:8px 12px;background:var(--panel);border-bottom:1px solid var(--line)}.stagesel{background:var(--bg2);color:var(--text);border:1px solid var(--line);border-radius:8px;padding:7px 10px;font-size:14px}.messages{flex:1;overflow-y:auto;-webkit-overflow-scrolling:touch;padding:12px;display:flex;flex-direction:column;gap:6px;background:var(--bg)}.bubble{max-width:80%;padding:7px 10px 5px;border-radius:10px;position:relative;word-wrap:break-word;display:flex;flex-direction:column}.bubble.in{align-self:flex-start;background:var(--in);border-top-left-radius:2px}.bubble.out{align-self:flex-end;background:var(--out);border-top-right-radius:2px}.bubble.failed{background:#4a2530}.bubble .who{font-size:11px;color:var(--green);margin-bottom:2px}.bubble .text{white-space:pre-wrap}.bubble .audio{display:flex;flex-direction:column;gap:4px}.bubble .audioplayer{height:36px;max-width:240px}.bubble .transcript{white-space:pre-wrap;font-size:14px}.bubble .transcript.empty{color:var(--muted);font-style:italic;font-size:13px}.bubble .media{display:flex;flex-direction:column;gap:4px}.bubble .mediaimg-link{display:block}.bubble .mediaimg{display:block;max-width:240px;max-height:320px;width:auto;height:auto;border-radius:8px;object-fit:cover;background:#0003}.bubble .mediafile{color:inherit;text-decoration:none;padding:8px 10px;border-radius:8px;background:#0003;word-break:break-word}.bubble .mediacaption{font-size:14px}.bubble .medialink{font-size:12px;color:var(--green);text-decoration:none;align-self:flex-start}.bubble .meta{font-size:10px;color:var(--muted);align-self:flex-end;margin-top:2px}.day-sep{align-self:center;margin:6px 0}.day-sep span{display:inline-block;padding:4px 12px;border-radius:12px;background:var(--panel2, rgba(0, 0, 0, .35));color:var(--muted);font-size:12px}.window-warn{background:#3a2f10;color:var(--warn);font-size:13px;padding:8px 12px;text-align:center}.toast{position:fixed;bottom:80px;left:50%;transform:translate(-50%);background:#4a2530;color:#ffd9df;padding:10px 16px;border-radius:10px;font-size:14px;max-width:90%;z-index:10}.composer{display:flex;gap:8px;padding:8px 10px calc(env(safe-area-inset-bottom) + 8px);background:var(--panel);border-top:1px solid var(--line)}.cinput{flex:1;background:var(--bg2);border:1px solid var(--line);color:var(--text);border-radius:22px;padding:11px 16px;font-size:16px}.cinput:focus{outline:none;border-color:var(--green)}.cbtn{background:var(--green);color:#07261c;border:0;border-radius:50%;width:44px;height:44px;font-size:18px;flex-shrink:0}.cbtn:disabled{opacity:.5}.agents,.analytics{padding:14px}.agentform h2{margin:0 0 4px;font-size:17px}.agentlist{list-style:none;margin:16px 0 0;padding:0}.agentrow{display:flex;justify-content:space-between;align-items:center;gap:8px;padding:12px 4px;border-bottom:1px solid var(--line);flex-wrap:wrap}.agentmain{display:flex;flex-direction:column}.agentname{font-weight:600}.agentactions{display:flex}.analytics .big{font-size:44px}.stats{display:grid;grid-template-columns:1fr 1fr;gap:10px}.stat{background:var(--panel);border:1px solid var(--line);border-radius:12px;padding:14px}.stat-label{font-size:12px;color:var(--muted)}.stat-value{font-size:22px;font-weight:700;margin-top:4px}.stat-sub{font-size:12px;margin-top:2px}.section-title{margin:22px 0 10px;font-size:15px}.barlist{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:8px}.barrow{display:grid;grid-template-columns:84px 1fr auto;align-items:center;gap:8px}.barrow.wide{grid-template-columns:130px 1fr auto}.agentname-cell{display:flex;align-items:center;gap:4px;color:var(--text)}.barfill.agentbar{background:#6fb1ff}.barname{font-size:12px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.bartrack{background:var(--panel2);border-radius:999px;height:10px;overflow:hidden}.barfill{height:100%;border-radius:999px;min-width:2px;background:var(--green);transition:width .3s ease}.barfill.money{background:var(--green)}.barval{font-size:12px;font-variant-numeric:tabular-nums;white-space:nowrap}.stagebar-NEW{background:#6fd3ff}.stagebar-ORDER_PLACED{background:var(--warn)}.stagebar-ORDER_PICKED{background:#ffb454}.stagebar-ORDER_COMPLETED{background:var(--green)}.topbar .link.costs-toggle{font-size:13px;padding:4px 10px;border:1px solid rgba(255,255,255,.5);border-radius:999px}.cost-month{background:var(--panel);border:1px solid var(--line);border-radius:12px;padding:12px 14px;margin-top:12px}.cost-month-head{display:flex;align-items:baseline;justify-content:space-between;margin-bottom:8px}.cost-month-name{font-size:15px;font-weight:700}.cost-month-total{font-size:16px;font-weight:700;color:var(--green);font-variant-numeric:tabular-nums}.cost-rows{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:6px}.cost-row{display:grid;grid-template-columns:110px 1fr auto;align-items:start;gap:8px}.cost-svc{display:flex;flex-direction:column;font-size:13px;font-weight:600}.cost-model{font-size:10px;font-weight:400;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.cost-measure{font-size:12px}.cost-amt{display:flex;flex-direction:column;align-items:flex-end;font-size:13px;font-variant-numeric:tabular-nums;white-space:nowrap}.cost-rate{font-size:10px;font-weight:400;color:var(--muted)}.cost-subrow{margin-top:-2px}.cost-subrow .cost-svc{font-size:12px;font-weight:400;color:var(--muted);padding-left:12px;border-left:2px solid var(--border, rgba(0, 0, 0, .1))}.cost-subrow .cost-amt{font-size:12px;color:var(--muted)}.drivers,.driverdetail,.driveranalytics{padding:14px}.daterange{display:flex;align-items:center;gap:8px;padding:0 14px 10px}.daterange .field{flex:1}.sortrow{display:flex;align-items:center;gap:8px;padding:0 14px 10px}.sortrow .field{flex:1}.pager{display:flex;align-items:center;justify-content:center;gap:14px;padding:14px 0}.driverlist{list-style:none;margin:0;padding:0}.driverrow{display:flex;gap:10px;padding:12px 4px;border-bottom:1px solid var(--line);cursor:pointer}.driverrow:active{background:var(--panel2)}.drivermain{flex:1;min-width:0}.drivertop{display:flex;align-items:center;justify-content:space-between;gap:8px}.drivername{font-weight:600}.driversub{font-size:13px;margin-top:2px}.driverstats{display:flex;flex-wrap:wrap;gap:10px;font-size:12px;margin-top:6px;color:var(--muted)}.driverdetail .back{display:block;margin-bottom:10px}.driverinfo-head{display:flex;align-items:center;gap:12px;margin-bottom:10px}.avatar.big{width:48px;height:48px;font-size:20px}.driverinfo-name{font-size:17px;font-weight:700;margin-bottom:4px}.driverinfo-grid{display:grid;grid-template-columns:auto 1fr;gap:6px 12px;margin:0}.driverinfo-grid dt{color:var(--muted);font-size:12px}.driverinfo-grid dd{margin:0;font-size:13px;text-align:right}.orderlist,.ratinglist,.eventlist{list-style:none;margin:10px 0 0;padding:0}.orderrow,.ratingrow,.eventrow{padding:10px 4px;border-bottom:1px solid var(--line)}.orderroute{font-size:13px}.orderrow-meta{display:flex;align-items:center;gap:10px;margin-top:4px;font-size:12px}.ratingrow,.eventrow{display:flex;align-items:center;gap:10px;font-size:13px}.ratingstars{color:var(--warn)}.eventtype{font-family:monospace;font-size:12px;background:var(--panel2);border-radius:6px;padding:2px 6px}.mostactive{padding:0 14px 10px;font-size:13px}.dailytable-wrap{overflow-x:auto;margin-top:10px}.dailytable{width:100%;border-collapse:collapse;font-size:13px;white-space:nowrap}.dailytable th,.dailytable td{padding:8px 10px;text-align:right;border-bottom:1px solid var(--line)}.dailytable th:first-child,.dailytable td:first-child,.dailytable th:nth-child(2),.dailytable td:nth-child(2){text-align:left}.dailytable th{color:var(--muted);font-weight:500;font-size:12px}.tariffsettings{padding:14px}.tariffform h2{margin:0 0 4px;font-size:17px}.tariffsection{margin:18px 0 2px;padding-top:12px;border-top:1px solid var(--border, #2a2a2a);font-size:14px;font-weight:600}.tariffsection:first-of-type{margin-top:8px}.checkboxrow{display:flex;align-items:center;gap:10px;font-size:15px}.checkboxrow input[type=checkbox]{width:18px;height:18px;accent-color:var(--green);flex-shrink:0}.fieldlabel{font-size:13px;color:var(--muted);margin-bottom:-6px}.hint{font-size:12px;color:var(--muted);margin:0;line-height:1.4}.toast.success{background:#123a2a;color:#b7f5d8}.modal-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;background:#0000008c;display:flex;align-items:center;justify-content:center;padding:20px;z-index:20}.modal-actions{display:flex;justify-content:flex-end;gap:8px}.explain{padding:12px 14px;margin:4px 0}.explain strong{font-size:13px}.threshold-warning{background:#3a1f12;color:#f5c9a8;border:1px solid #6b3a1f;border-radius:8px;padding:10px 12px;font-size:13px;margin:8px 0}.reasonbreakdown{list-style:none;margin:8px 0 0;padding:0;display:flex;flex-wrap:wrap;gap:6px}.reasonbreakdown li{background:var(--panel2);border-radius:8px;padding:4px 10px;font-size:12px}.cancellationrow{padding:10px 4px;border-bottom:1px solid var(--line);font-size:13px}.cancellationrow-meta{display:flex;align-items:center;gap:10px;margin-top:2px;font-size:12px}.cancellationrow-comment{margin-top:4px;font-size:12px;color:var(--muted);word-break:break-word}.ratingrow-full{padding:10px 4px;border-bottom:1px solid var(--line)}.ratingrow-summary{display:flex;align-items:center;gap:10px;font-size:13px}